Step 1: If you don’t have one already, set up an AusPost Startrack account.

Contact Australia Post to create an account and find out about rates.

Step 2: Create an Australia Post Developer Centre account

Visit the AusPost registration site and register for a new Developer Centre account. You will receive an activation email from Australia Post. Use this to activate your new account and log in.

Step 3: Apply for access to the Shipping and Tracking API

Log in to the Developer Centre with your newly created account, and navigate to the APIs page (https://developers.auspost.com.au/apis).

Click on the Register your interest today link.

Fill in your eParcel and/or Startrack account number and email address.

Please ensure all three checkboxes are selected.

Select Yes in the following screen as ReadyToShip is a Platform Partner

AusPost generally take about one business day to link your Startrack account to your newly created AusPost Developer Account. You'll then receive an activation email which will allow you to complete the remaining steps below.

If you haven't received a response from AusPost within one full business day you can send a follow up email to customer_connectivity@auspost.com.au quoting your eParcel account number and the email address you used to create the AusPost Developer Account.

If you still don't receive an activation email please let us know and we will follow up on your behalf.

Step 4: Create a Project in your Developer Centre

In your Developer Centre, click on Projects in the top menu, then click Create new project.

NOTE: if Projects is not visible in the menu, then Step 3 has not been completed yet. Wait for your confirmation email from Australia Post, or get in touch with them to expedite the process.

Enter a name for your project (eg. “ReadyToShip), select your organisation and click Create project.

Step 5: Create an API Key

Next, click on API Access in the left menu, then click Create a key.

Give the key a name (eg. “ReadyToShip key”), and choose a secure secret. Make sure you remember or write down this secret, as you will not be able to access it again after creating the key.

An API key will be created. Keep this page open as you will need both the secret you chose and the new API key to set up eParcel (API) in ReadyToShip.

You will also need your Startrack account number.

Step 6: Enable API Services

Click View project on your new project, then in the menu on the left click Services.

Turn on all the services for this project - ReadyToShip uses all of them. Click Update to save the changes.

Step 7: Create your carrier in ReadyToShip

Now that you have all the information you need, log in to ReadyToShip, go to Settings ⇒ Carriers and click Add Carrier. Select Startrack from the list.

Enter your API key, your secret and your Startrack account number, then click Test Connection.

You should receive confirmation that we were able to connect to your account. If there is an error, check the steps above to make sure that you have created and entered the details correctly.

Did this answer your question?