You can connect your StarTrack account to ReadyToShip to create consignments and generate shipping labels directly from the platform.
The connection uses the Australia Post Shipping and Tracking API.
Setup usually takes 10–15 minutes, but API access from Australia Post may take up to one business day to activate.
Quick setup overview
Create an Australia Post Developer Centre account
Request Shipping and Tracking API access
Receive your API credentials
Add StarTrack as a carrier in ReadyToShip
Before you start
Make sure you have:
A StarTrack business account
Your StarTrack account number
Access to the email used for your Australia Post account
If you don’t yet have a StarTrack account, contact Australia Post / StarTrack to set one up. Create an online Sales Enquiry for StarTrack here.
Step 1: Create an Australia Post Developer Centre account
ReadyToShip connects to StarTrack using the Australia Post Developer Centre.
Go to the Australia Post Developer Centre website.
Register for a new account.
Activate your account using the email verification link.
Log in once your account is activated.
Important:
Use the same email address linked to your StarTrack account if possible. This helps avoid approval delays.
Step 2: Request Shipping and Tracking API access
After logging into the Developer Centre:
Go to APIs
Find Shipping and Tracking
Click Register for a key
Select Complete Registration if prompted
Enter:
StarTrack account number
Email address
When asked:
Are you using a platform partner?
Select:
Yes → ReadyToShip
This step is important because it links your account to the ReadyToShip integration.
Step 3 — Wait for API approval
Australia Post will review your request and link your StarTrack account to your Developer account.
This usually takes about one business day.
You will receive an email containing a PDF with your API credentials, including:
API Key
API Secret (password)
Account number
You’ll need these details when connecting StarTrack inside ReadyToShip.
Step 4 — Add StarTrack in ReadyToShip
Once you receive your API credentials:
Log in to ReadyToShip
Go to Settings → Carriers
Click Add Carrier
Select StarTrack
Enter the following details:
API Key
API Secret / Password
Account Number
Click Test Connection.
If the connection is successful, StarTrack will be ready to use.
Troubleshooting
Connection test failed
Check the following:
• API Key copied exactly
• API Secret copied exactly
• No spaces before or after the credentials
• Correct StarTrack account number
Copy-and-paste is recommended to avoid errors.
“Authentication failed” error
This usually means:
API credentials are incorrect
API access has not yet been approved by Australia Post
If you requested access recently, wait up to one business day.
No API credentials received
Check your email spam folder for the message from Australia Post.
If you haven’t received anything after one business day, contact:
Australia Post Lodgement Technical Support
They can confirm whether your API access has been approved.
Shipping rate information
StarTrack rates returned in ReadyToShip usually include:
Fuel surcharge
Security surcharge
GST
Some additional charges may not appear in API quotes, including:
Oversize fees
Manual handling charges
These may still be applied by the carrier depending on the shipment.
✅ Support tip:
If you continue experiencing issues connecting your StarTrack account, contact the ReadyToShip support team and include:
Your StarTrack account number
The error message shown in ReadyToShip
Confirmation that API access has been approved
This helps support resolve issues faster.