All Collections
Connecting to Carriers
Upgrading your eParcel Connection
Upgrading your eParcel Connection

Connecting to eParcel via the AusPost Shipping & Tracking API

Brendan Taylor avatar
Written by Brendan Taylor
Updated over a week ago

If you've been a ReadyToShip customer since sometime prior to 2017 and possibly some customers who have connected since then, you may still be using one of our older eParcel connections to print your eParcel labels.

If you still have to log in to the eParcel web site to print your labels you are still using an old connection and will need to upgrade your connection.

In early 2017 we completed a new integration to eParcel using the AusPost Shipping & Tracking API that had recently been released. Between June and August 2018 all customers still using the old connection will be upgraded to the new connection.

Benefits of the new integration

  • Print labels and manifests from within ReadyToShip

  • No need to login to eParcel web site

  • Live rate quotes direct from your eParcel account on all of your orders

  • Improved handling of errors

  • Easier to change details of a consignment

Upgrade schedule

The following timeline will be implemented to progressively move all existing customers to the new eParcel connection.

  • 14 June, 2018 - Notify existing customers of upgrade plans

  • 14 June, 2018 - Commence voluntary upgrading of connections

  • 15 July, 2018 - Discontinue support of old eParcel connections

  • 1 August, 2018 - Commence compulsory upgrading of connections

  • 31 August, 2018 - Decommission old eParcel integration 

How to Upgrade

Step 1 - Rename existing eParcel connection

Go to Settings  Carriers on the ReadyToShip to edit your existing eParcel connections. Click the gear icon and then Settings.

Change the name to something that will make it distinguishable as your old eParcel connection (ie add (OLD) to the current description.

Scroll to the bottom of the page and click the Save button.

Step 2 - Connect to AusPost's Shipping & Tracking API

Follow the instructions in our separate help article eParcel (API): Connecting to the carrier.

While the process may look extensive it is actually quite simple and will only take you a couple of minutes to complete but it may take AusPost about a day to complete their part of the process before you can go on to the next step.

Step 3 - Update Carrier Mapping

Go to Settings Carrier Mapping on the menu and click on the Mapped tab. You'll need to change any of the mapping you have set to your OLD carrier connection and assign it to the new carrier connection instead as shown below.

Any new orders received will now automatically be assigned to your new carrier connection.


You are now ready to start using the new eParcel connection.

We suggest you finish processing any existing orders in your account using the old connection but if you have some orders in your Unshipped Orders tab you can assign them to the new connection by selecting them and clicking the Change Carrier button.

And that is all there is to it, the upgrade process is complete. You'll find the steps to creating a label slightly different to the system you are used to (but a lot easier) so have a look at our 2 minute video on YouTube to see how it all works.

Did this answer your question?