New Product Identifier (PID) requirements and a proposed additional handling fee will apply to goods sent to the European Union.
From 1 November 2026, new customs requirements will apply to goods entering any of the 27 European Union (EU) Member States.
The changes include:
New Product Identifier (PID) information that must be provided for most goods.
A new EUR 2 handling fee per item, in addition to applicable VAT and the EUR 3 customs duty introduced on 1 July 2026. This new handling fee will be charged using the same structure that charges the EUR 3 customs duty.
Australia Post shipments
Australia Post updated its systems to support the new PID requirements from 23 October 2026.
ReadyToShip has also been updated to accommodate these changes.
The new mandatory SKU field will be automatically populated using your product SKU, where available. If no SKU exists, your Variant ID, Product ID, or Item ID will be used instead.
⚠️ Important: AusPost has only allowed 22 characters for the mandatory sku field, so you will need to ensure that your sku meets this length limit. SKUs cannot be edited in ReadyToShip.
No additional action is required in ReadyToShip to populate this field. Simply continue creating labels as usual, ensuring you meet all other customs requirements for the destination country.
⚠️ Important: The SKU information is submitted electronically to Australia Post as part of the label creation and customs declaration. It will not appear on the printed shipping label.
For more information, refer to your Australia Post customer email "Important changes for sending parcels to the US and EU" or visit their Global Customs Imports page.
DHL eCommerce shipments
DHL eCommerce has also updating its systems to support the new EU PID requirements from 26 October 2026.
ReadyToShip has also updated to accommodate the DHL eCommerce changes.
No additional action is required in ReadyToShip to populate this field. Simply continue creating labels as usual, ensuring you meet all other customs requirements for the destination country.