Step 1: Set up a Couriers Please account
You'll need an active Couriers Please account to use this carrier in ReadyToShip.
If you don't already have one, contact Couriers Please to get started.
Step 2: Request your API Key
If you already have an API Key, skip to Step 4.
In ReadyToShip, go to Settings > Carriers > Add Carrier.
Select Couriers Please.
Complete the form and click Request API Key.
Your request will be submitted to Couriers Please.
Step 3: Wait for your API Key
Couriers Please generally takes 1–2 business days to process your request.
You'll receive an email with your API Key once your account is ready to connect.
Step 4: Connect your account
Once you have your API Key:
Go to Settings > Carriers > Add Carrier.
Select Couriers Please.
Click I already have an API Key.
Enter your Account Number and API Key.
Click Test Connection to confirm the connection is working.
If you have trouble connecting, contact your Couriers Please Account Manager or email connect@couriersplease.com.au.
Step 5: Add your Pickup Address
Next, enter your Pickup Address to activate your shipping rates.
Click Save Couriers Please Carrier.
Once saved, your Couriers Please rates should be available in the Carrier column of your orders grid.
Creating labels and tracking shipments
Now that you are connected, you can assign orders to Couriers Please, create shipping labels and send tracking numbers back to your store.
⚠️ Important: Reprinting labels
Couriers Please does not have a separate manifest step, and consignments cannot be deleted.
If you need to recreate a label:
Generate a new label in ReadyToShip.
Discard any previous labels.
Always use the most recently generated label on your parcel.
The tracking number on the label scanned by the driver is used to track the shipment. Using an older label may result in your customer receiving an incorrect tracking number.
You are only charged for labels that are scanned when parcels are collected.
Booking pickups
ReadyToShip does not automatically book pickups with Couriers Please.
You'll need to arrange a regular or one-off pickup directly with Couriers Please.