A Zonos® Verified Account linked to your Australia Post MyPost Business or eParcel Contract account is required to use Sender Pays (Zonos® Verified Account) in ReadyToShip.

Zonos® calculates and remits applicable import duties, taxes and service fees for supported destinations. These charges are billed to the payment method associated with your Zonos® account.

From 1 July 2026, this service is available for shipments to:

If you have already created a Zonos® Verified Account for shipments to the United States, you do not need to register again.

The same verified account can also be used for supported shipments to Canada and the United Kingdom.

There is no setup or subscription fee for a Zonos® Verified Account. However, applicable duties, taxes and service fees are charged for each shipment.

Follow the instructions on the Zonos® Australia Post account setup page to:

After adding your Australia Post shipper identifier, wait at least one hour before creating a label. This allows time for Australia Post’s systems to update.

When you create a label using Sender Pays (Zonos® Verified Account), the relevant Tax ID is submitted electronically and does not appear on the shipping label.

The Importer Reference Number field on the label displays Landed Costs Paid.

Your Australia Post account must be linked to a valid Zonos® Verified Account before you use Sender Pays (Zonos® Verified Account).

If your account is not linked correctly, label creation will fail. For US-bound shipments, Australia Post may display the following message:

To send to the US, you need a Zonos® Verified Account. For details, go to auspost.com.au and search ‘US tariffs’.

For questions about your Zonos® account or billing, contact Zonos® Support at APsupport@zonos.com.

AusPost: Sender vs Receiver options for International shipments