A Zonos® Verified Account linked to your Australia Post MyPost Business or eParcel Contract account is required to use Sender Pays (Zonos® Verified Account) in ReadyToShip.

Zonos® calculates and remits applicable import duties, taxes and service fees for supported destinations. These charges are billed to the payment method associated with your Zonos® account.

This service is available for shipments to:

If you have already created a Zonos® Verified Account for shipments to the United States, you do not need to register again.

The same verified account can also be used for supported shipments to Canada, the United Kingdom and select countries in the EU.

There is no setup or subscription fee for a Zonos® Verified Account. However, applicable duties, taxes and service fees are charged for each shipment.

Follow the instructions on the Zonos® Australia Post account setup page to:

After adding your Australia Post shipper identifier, wait at least one hour before creating a label. This allows time for Australia Post’s systems to update.

Once your Australia Post account is linked to a valid Zonos® Verified Account, configure Zonos for each applicable store in ReadyToShip.

When Zonos Managed is selected, Zonos automatically supplies the appropriate tax identifier for supported destinations. You do not need to enter a Tax ID manually.

If you have more than one store, repeat these steps for each store.

Sender Pays (Zonos® Verified Account) is used by default for Australia Post shipments to the United States. No Tax ID configuration is required, and the submitted Tax ID cannot be manually changed.

For supported shipments to Canada, the United Kingdom and select EU countries, ensure Zonos Managed is selected for the relevant destination before creating the label.

Tax settings can normally be overridden for an individual order by expanding the order and selecting Edit More Options. These overrides are not available for shipments to the United States using Sender Pays (Zonos® Verified Account).

For complete instructions on configuring or overriding Tax IDs, see How to enter or remove Tax IDs for International Orders.

When you create a label using Sender Pays (Zonos® Verified Account), the relevant Tax ID is submitted electronically and does not appear on the shipping label.

The Importer Reference Number field on the label displays Landed Costs Paid.

Your Australia Post account must be linked to a valid Zonos® Verified Account before you use Sender Pays (Zonos® Verified Account).

If your account is not linked correctly, label creation will fail. For US-bound shipments, Australia Post may display the following message:

To send to the US, you need a Zonos® Verified Account. For details, go to auspost.com.au and search ‘US tariffs’.

For questions about your Zonos® account or billing, contact Zonos® Support at APsupport@zonos.com.

AusPost: Sender vs Receiver options for International shipments