Some carriers support shipping a single consignment as multiple packages. This allows you to send several parcels under one shipment instead of creating separate consignments for each package.
Note: Not all carriers support multiple packages per consignment. Australia Post International and MyPost Business only allow one label per shipment.
Why Use Multiple Packages?
Using multiple packages in a single consignment can often reduce shipping costs compared to creating separate consignments.
For example, if a customer orders two dozen bottles of wine and they are packed into two separate boxes, you can create one consignment with two packages instead of two separate shipments.
Creating Multiple Packages
To add another package to an order:
Open the order you want to ship.
In the Packages section, click the + link to add another package.
Click Select to choose the package type you want to add.
Updating Package Details
After adding additional packages, make sure the weight and dimensions for each package are correct.
For more information, see the article Editing Order Weights and Dimensions.
Please note: If your carrier does not require parcel dimensions when creating consignments, any dimensions shown in your account will be ignored.
Rate Quotes for Multiple Packages
When you make changes to the packages on an order, the system will automatically request updated shipping rates from your connected carriers.
If a carrier does not support multiple packages in a consignment, no rate quote will be returned for that carrier.