Some carriers require weights and dimensions so they can calculate the freight charge. We can usually save you from entering these again and again.
If weights or dimensions are not supplied by your store feed, we will flag the order and ask you to enter them. We remember the values for each product title, and use them again the next time we see that product.
Item and order weights
Weights can come from several places, and, if they are provided, we will add up the item weights to calculate the total order weight.
From your store
Depending on your store type, you may be able to record the weights for each product. If you have entered weights in your stores, we will import them.
Specifying a default for all products
If all of your products are the same weight, or if you have a flat rate agreement with your carrier, you can enter a default weight that will be used for all items.
Go to Settings > Stores, click the blue cog icon on your store, then select Settings. See Force item weight to X (grams) and enter your required value in grams.
By overriding a specific order
You can force an order to have a particular weight.
Open the details of an order and change:
the individual item weights (to recalculate the order weight) or
the Total Weight (Kg) field (to override the calculated value).
Item Dimensions
If an order has only one item, the order will use that item's dimensions.
From your store
Some stores have product attributes for length, width and height. If you have recorded these we will use them.
Specifying a default for all products
If all of your products have the same dimensions, or if you have a flat rate agreement with your carrier, you can enter default dimensions that will be used for all orders.
Go to Settings > Stores, click the blue cog icon on your store, then select Settings. See Default order dimensions and enter your required values.
By overriding a specific order
You can force an order to have particular dimensions.
Open the details of an order and change:
the individual item dimensions or
the Total Order Dimensions (cm) field.
Which Weights/Dimensions to use (imported or locally cached)
You can tell ReadyToShip whether to use imported weights from your store or saved weights you may have entered directly in ReadyToShip.
Navigate to your Store settings (Settings > Stores) and use the 'Prioritize cache for values' field to set your choice. When this is set, we will always use the locally cached version of an attribute unless none has been entered for that item, in which case the imported value will be used.
[Keywords: packages, boxes, cartons, sizes]