You can update a shipping address on any order before the shipping label has been printed.
Update the address
Open the order in ReadyToShip
Click the blue drop-down arrow on the right-hand side to expand the order
Click the pencil icon next to the address fields
Edit the required details and click Save
Reprint or update the shipping label
Fixing Shipping Label Errors
Errors like “incorrect address” are usually caused by formatting issues. Check the following:
Enter the suburb in the Suburb/City field (not in the street address)
Use AusPost state abbreviations (e.g. NSW, not New South Wales)
Ensure the address matches AusPost spelling conventions (e.g. Park Holme, not Parkholme)
Once corrected, save the address and try generating the label again.
Keeping Addresses in Sync
If you update an address in ReadyToShip, make sure to also update it in your connected store.
Changes in ReadyToShip do not sync back to your store
Changes made in your store are not automatically imported into ReadyToShip
To avoid issues, always update the shipping address in both systems
Note: ReadyToShip is not notified when address changes are made in your store. Always update the address directly in ReadyToShip to ensure labels generate correctly.