Before connecting DHL Express to ReadyToShip, ensure you have:
An active DHL Express account. (If you don't already have one, go here to set one up.)
Your DHL Express API Key and API Secret.
If you haven't obtained your API credentials yet, login to the DHL Developer portal to obtain them. Click here for instructions.
Step 1 – Add DHL Express as a carrier
In ReadyToShip:
Go to Settings > Carriers.
Click Add Carrier.
Select DHL Express.
Step 2 – Enter your DHL Express account details
Enter the following information:
DHL API Username (API Key)
DHL API Password (API Secret)
DHL Express Account Number
Click Test Connection.
If your credentials are valid, ReadyToShip will display the carrier settings screen.
Step 3 – Configure your default carrier settings
Complete the default settings for your DHL Express connection.
Carrier Name
Enter a name for this carrier connection eg. DHL Express
This can be anything you like, particularly if you have multiple DHL Express accounts connected to ReadyToShip.
Drop-off Type
Choose how your parcels will be collected.
Regular Pickup – Select this if DHL already collects from your business on a scheduled pickup. ReadyToShip will not request a courier.
Request Courier – Select this if you want ReadyToShip to automatically request a DHL courier pickup when you create your shipment.
Incoterm
Choose who will pay any applicable import duties and taxes.
Duties Consignee Paid (DDU/DAP) – The recipient pays any applicable import duties and taxes before delivery.
Duties Shipper Paid (DDP) – The sender pays the applicable import duties and taxes.
Important: Selecting the wrong Incoterm may result in unexpected charges for you or your customer. Ensure you select the option that matches your shipping agreement and checkout process.
Default Country of Origin
Select the country where your products are manufactured or produced, not the country you are shipping from.
This value is used as the default for your shipments and can be changed for individual products or orders if required.
Default Goods Classification
For ecommerce shipments, select:
Sale of Goods
Important: Selecting an incorrect Goods Classification may result in customs delays or your shipment being returned. "Gift" cannot be selected for business shipments, even if it is a replacement item.
The empty box below the Goods Classification is for a Description of shipment contents.
This is optional, as we use your product titles by default. However if all your products are the same, you can enter a default description of the products here. Eg. Ceramic Coffee Mug.
EORI ID
If your business is registered with an Economic Operators Registration and Identification (EORI) number for shipping into the European Union, enter it here.
If you do not have an EORI number, you can leave this field blank.
Step 4 – Save your connection
Click Save DHL Express Connection.
Your DHL Express carrier will now be available in ReadyToShip.
Editing your DHL Express carrier settings
You can update your DHL Express settings at any time.
Go to Settings > Carriers.
Select your DHL Express connection.
Click Settings.
Make any required changes and save your updates.