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How To: Confirm Suburb/Postcode Match
How To: Confirm Suburb/Postcode Match

Find the correct domestic postcodes via Australia Post official records.

Nathan Huppatz avatar
Written by Nathan Huppatz
Updated over a month ago

ReadyToShip will check the Australia Post database of address for verification automatically. One common issue is that the address a customer enters may appear to be correct, on google maps etc, however it does not match that which is within Australia Post's system.

See the site below and first check if the Postcode / Suburb combination matches:
​https://auspost.com.au/postcode

You may encounter an error message on an order such as "Your combination of suburb, state & postcode doesn't match. Please review and try again". You can check the address as entered within the order against official records.

Checking the postcode

Simply enter the postcode and it will predict results and when searched, will list the recognised address.

​Note: Addresses are not entirely correct in map apps, this database is the most preferred for addresses within Australia.

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How to fix address errors in ReadyToShip

To fix address errors, click on the underlined address and either type the correct information or choose from the suggested list. Save the order address again. ReadyToShip will validate the address, if correct it will disappear from the Address Error tab.

This video provides two examples.

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