Team Global Express (formerly Toll Priority) - How to connect

NOTE: Toll recently changed to Team Global Express (TGE).

ReadyToShip supports Team Global Express Priority services, including 1/3/5kg satchels and parcels. ReadyToShip does not currently support IPEC.

Connecting your Team Global Express account to ReadyToShip is easy.

Step 1 - Request Connection information from Team Global Express

To connect ReadyToShip to the Team Global Express API using your account, you will need to contact them to request connection and provide some details. Fill out this form to request connection details

Once you have received your Account number and Connote Range Prefix, please proceed to Step 2.

Step 2 - Add carrier connection information

First, go to Settings ⇒ Carriers ⇒ Add Carrier and choose Team Global Express.

Step 3 - Update default settings

Then enter your default settings to be applied to each order
(note: these can be changed per order before shipping)

Carrier Description
This is the name you wish to give to this carrier connection
Team Global Express Account Number
This is your Team Global Express (Formerly Toll) account number
Connote Range Prefix
This is a Consignment Note number range prefix that Team Global Express will provide you to use with ReadyToShip
Contains Dangerous Goods
Most users will set this to No unless they regularly ship items with lithium batteries or other DG classified items.
Signature on Delivery
Set to your preferred default
Type of Address
Team Global Express requires you to specify with each label whether the destination is a residential or business address. Set to the most common address type you deliver to.
Description of Shipment Contents
Should be a concise, accurate description of items. This can be set an an item level in your order before shipping.

Then click "Save Team Global Express Carrier"

This will enable the carrier, and you can then complete/update Carrier Mapping (instructions are provided on the Carrier Mapping page, or click here).

You need to arrange parcel collection times with your TGE Account Manager. Creating a shipping label will not automatically book a pickup.

For any other questions, please check our other Help files or use Live Chat to contact us.

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