Occasionally when you are trying to Pay and Print MyPost Business labels you might receive an error like this:

Australia Post sometimes has issues processing payments, for various reasons, and these are often temporary. If you receive a payment error, we recommend you try again.

If it still fails, then log in to MyPost Business here

Attempt to Pay and print labels from within MyPost. If they still fail, please get in touch with MyPost Business support here, as they can provide the best support for the payment system.

If the labels Pay and Print successfully in MyPost Business then you can return to our app, select the same orders and click Pay and Print to refresh their payment status. (It will not charge you again.) Then you can continue processing the orders.