Common Issues or Errors

How to fix common problems, errors and issues in ReadyToShip

3 articles in this collection
Written by Nathan Huppatz and Ian Slinger

What is ReadyToShip's IP address for me to whitelist?

If you find your webserver/security firewall needs to whitelist our servers - here is the info you need

Written by Nathan Huppatz
Updated over a week ago

How to set correct Dymo 4XL paper size 4x6" in Mac OSX

This article shows you how to configure labels to print on the correct paper and correct size from your Mac (4x6" or 104 x 159mm)

Written by Nathan Huppatz
Updated over a week ago

Why are some of my orders red?

This happens when the status of your order changes in your store before ReadyToShip has finished processing it.

Written by Ian Slinger
Updated over a week ago