ReadyToShip Support

Why orders are highlighted in red, and how to fix this

How to fix red highlighted orders

If you find your webserver/security firewall needs to whitelist our servers - here is the info you need

What is ReadyToShip's IP address for me to whitelist?

What do do when you get an Unexpected Exception error when trying to print labels.

UNEXPECTED_EXCEPTION Error when printing labels

What to do if you receive an error about credit limit

ERROR - The action cannot be performed using the account number XXXXXXXXXX because the account has exceeded the credit limit and has been blocked.

WooCommerce connection issues

AusPost Error: Package exceeds 5kg Flat Rate limit

Error: Phone entered is invalid

Nathan Huppatz

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How to fix common problems, errors and issues in ReadyToShip

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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