Sometimes you need to postpone the processing of an order if, say, you discover an item is temporarily out of stock.
Deferring an order
You can defer an order by:
- Opening the order
- Clicking on the calendar icon and choosing the date you would like the order to reappear:
The order will be moved to a separate tab called Deferred. Refresh your page if the new tab doesn't appear.
When the deferral is finished
When the deferral expires it will appear in a new tab called Deferral Expired and you can either assign it to a shipping run if you are ready to ship it, or defer it again.
Cancelling the deferral
If you decide you want to ship the order earlier you can cancel the deferral by:
- Finding it in the Deferred tab.
- Clicking Cancel next to the Deferred Until date.
The order will reappear in Unshipped Orders.