Sometimes you may need to manually mark an order as shipped, cancelled, or modified in your eCommerce store.
If you don't want to ship it using ReadyToShip, you can remove orders that turn red (click here to see how), or remove/hide the order from ReadyToShip - see further instructions below.
*Note, the instructions below will not delete orders. You will always be able to use the Search menu to find orders, even if they have been removed or archived, or shipped and completed.
How to archive/remove a single order
To remove an order from ReadyToShip, expand the order then click the red cancel icon to the left of the order number.
This will archive the order from ReadyToShip (you can still find it using the Search function). If the order is activated again in your store it will not reappear in ReadyToShip.
How to archive/remove orders in bulk
We currently don't have a function to bulk remove orders.
If, however, your orders are 'red' because they are in a conflict state (eg, you have orders in a shipping tab, but have manually fulfilled them outside of ReadyToship) you can remove them in bulk using these instructions: