To view and update your BigCommerce store settings in ReadyToShip:
Go to Settings > Stores
Find your BigCommerce store
Click the blue cog icon
Select Settings from the dropdown
General Settings
Store Name & Return Address
These fields are automatically filled using the details entered when you first connected your store. You can update them at any time if needed.
Logo URL
Add your store logo to display on invoices printed in ReadyToShip (depending on the template used).
This field is optional
If left blank, your Store Name will be shown instead
Important:
You must use a publicly accessible (external) image URL.
Tip:
To get your logo URL:
Visit your website
Right-click your store logo
Select Copy Image Address
Paste it into the field
Invoice & Pick List Templates
Select your preferred templates from the dropdown menus.
Different formats are available to suit various business needs.
For more details, see our dedicated article on invoice and pick list templates.
Unit of Weight
By default, weight is set to Kilograms (kg).
If your store uses Grams (g) (e.g. 1000g instead of 1.0kg), you can update the setting here.
Item Weights & Dimensions
These settings control how ReadyToShip calculates and applies weights and dimensions for your products and orders.
For guidance on choosing the right options, refer to our detailed help article.
Carrier Settings
Exclude Live Rates from Carriers
If you use multiple carriers but want to hide certain live rates:
Click into the field
Select the carrier(s) you want to exclude
These carriers will no longer display in the Carriers column on your dashboard.
Data Priority
Prioritize Cache for Values
Choose whether ReadyToShip should use:
Imported data from your store, or
Saved data entered directly in ReadyToShip
Select your preferred option from the dropdown.
IOSS Registration Number
If you ship to the EU and are registered for IOSS (Import One-Stop Shop):
Enter your IOSS number here to help manage VAT charges
Return Address
This field is pre-filled from your initial store connection.
If your return address changes, update it here to ensure accurate shipping and documentation.