If an order has changed, or the original label is lost or damaged, you can generate a new label—provided it’s done on the same day.
⚠️ Important
DirectFreight Express labels are automatically manifested at 6:30pm daily.
You can only reprint or regenerate a label before 6:30pm on the same day it was first created.
Step 1: Delete the Original Label
Before creating a new label, you must remove the existing one:
Expand the order.
Click Delete Consignment.
This will:
Remove the consignment from ReadyToShip
Delete it from the DirectFreight Express system
Step 2: Update Order Details (if required)
If anything has changed (e.g. weight, dimensions):
Edit the order details as needed
Select the order
Click Print Labels
Step 3: Choose Reprint or Update
A prompt will appear with two options:
Update → Use this if you made changes to the order (recommended)
Reprint → Use this if nothing has changed and you just need another copy
⚠️ Important Reminder
Always discard the original label and attach the new label to the parcel.