ReadyToShip Support

Nathan Huppatz

Meegan

Anita Williams

Configuring, Troubleshooting and How To info for each carrier we support

Carrier specific help articles

What does a MyPost Business account offer?

What Is MyPost Business?

Guide to the settings used for MyPost API

Configuring your MyPost API Integration

Guide to selection and use of MyPost package sizes.

MyPost Defined And Own Packaging

How to change Label Size for MyPost Business

For when you need to cancel and recreate a label.

How to Reset a MyPost Business Order

Deleted and Unused Labels can be refunded at MyPost.

How To Refund Unused MyPost Labels

How to Reprint A MyPost Label

Video - How to print multiple labels per consignment

How to link a Charge Account within MyPost

Creating a MyPost Credit/Charge Account

Can you send Dangerous Goods with MyPost Business?

Where to view the MyPost Rate card and Savings Bands discounts

What are the MyPost Business shipping rates?

How to see MyPost Business manifests and invoices from past shipments

Where do I find MyPost Invoices?

How do I contact Australia Post for support?

MyPost Business Support Link

Returns For MyPost within the MyPost Portal.

How to print MyPost Return Labels

Pick Ups must be booked within the MyPost Portal

How to Book a MyPost Business Pickup

MyPost Portal Label and Order History

How to identify and resolve MyPost Business label payment issues

MyPost Payment Issues (the order for shipment id XXXXXX has not been paid)

How to use your own or the MyPost Packaging

Using Pre-defined MyPost Packages

How to completely process a MyPost label.

How to Create, Pay and Print MyPost Labels.

Updating your stored card in MyPost Business

How to update payment details in MyPost Business

Zonos Verified Accounts for Australia Post

Shipping to the US with AusPost

Configuration, How To's and Troubleshooting

MyPost Business

For when you need to cancel/delete and recreate a label.

How to Reset a eParcel Contract Order

How to print eParcel labels and manifest in ReadyToShip

Printing eParcel Shipping Labels

Reprint an eParcel Manifest

Important information for customers with Wine and Alcohol service activated.

eParcel - Victorian Alcohol Delivery Requirements

Video - How to print eParcel Return labels

Create a backup connection to your AusPost eParcel Contract account.

AusPost eParcel (Backup): Connecting to the carrier

This video shows you step by step how to get your AusPost API key to connect to ReadyToShip

Video - How to get an eParcel, Startrack, or OnDemand API Key

How to Print eParcel Return labels

Setup, Configure and Troubleshoot your connection

eParcel

How to Reset a Team Global Express Order

Team Global Express

How to Reset a Sendle Order

What's new for shipping to the US from October 2025 via Sendle

Shipping to the US with Sendle

Connect to your Sendle account so ReadyToShip can print labels and send consignments.

Sendle: Connecting to the carrier

Sendle

If you have negotiated custom rates with Aramex you can display them in ReadyToShip.

How do I display custom rates for my Aramex account?

For when you need to cancel/delete and recreate a new label.

How to Reset a Aramex Order

Aramex

How to Reset a CouriersPlease Order

CouriersPlease

How to Reset a DHL eCommerce Order

How to apply international options, print labels, do "closeouts" (generate manifests)

DHL eCommerce: print labels and generate manifests

DHL eCommerce

How to Reset a DHL Express Order

DHL Express

How to integrate your Hunter Express account with ReadyToShip to print labels and ship out orders

Hunter Express: connecting to the carrier

How to set or change the default options in your carrier settings

Configuring your Hunter Express connection

How to Reset a Hunter Express Order

Hunter Express

Connecting your DirectFreight Express account with ReadyToShip is quick, easy and will streamline your label printing process.

DirectFreight Express: connecting to the carrier

Configuring your DirectFreight Express connection

The order has changed, or the label was lost or damaged.

DirectFreight Express: How to reprint a label

For when you need to delete and recreate a label.

DirectFreight Express - How to delete a label

DirectFreight Express

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