Overview
If you need to recreate a shipment label, you can delete an existing DirectFreight Express label directly from the order it was created in.
⚠️ Important
Labels can only be deleted in ReadyToShip before 6:30 PM on the same day they were created.
If the label was created on a previous day and has not been shipped, you’ll need to contact DirectFreight Express support to have it removed.
How to Delete a Label
Open the relevant order in ReadyToShip.
Scroll to the bottom of the order screen.
Click Delete Consignment.
Need Help?
If you’re unable to delete the label due to time restrictions, reach out to DirectFreight Express support for assistance.