Skip to main content
All CollectionsFrequently Asked Questions
How do I Change the Carrier Name Sent to the Store in Tracking Data?
How do I Change the Carrier Name Sent to the Store in Tracking Data?
Nathan Huppatz avatar
Written by Nathan Huppatz
Updated over a week ago

You can now specify a different carrier name when tracking data is sent to your store.

Why have we done this?

  • Some platforms look for specific carrier names in the tracking information so they can generate tracking URLs.

  • Some of our customers would like to change the Carrier Name that is uploaded to their store when tracking details are sent.

To do that, we have added an option in the Carrier Settings page called Notify Sales Feed Name.

Here is an example of the Sendle Carrier settings page showing you the new fields.
โ€‹

To update the Notify Sales Feed Name go to Settings => Carriers, scroll down to the field, update your preferred Carrier Name and 'Save'
โ€‹

Did this answer your question?