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"UNEXPECTED_EXCEPTION" Error and how to fix
"UNEXPECTED_EXCEPTION" Error and how to fix

What do do when you get an Unexpected Exception error when trying to print labels.

Nathan Huppatz avatar
Written by Nathan Huppatz
Updated over a week ago

If you try to print labels and received an "UNEXPECTED_EXCEPTION" error, this usually means that one of the orders you tried to print a label for doesn't have a Package assigned.

Have a look through your orders, find any with a missing Package, assign one and try printing labels again.

A missing Package can occasionally occur when there is a system delay in adding Packages on order import, or a connectivity issue.

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