ReadyToShip Support

What does a MyPost Business account offer?

What Is MyPost Business?

How to integrate and send orders to Australia Post's MyPost Business service

Connecting to MyPost Business

Guide to the settings used for MyPost API

Configuring your MyPost API Integration

Guide to selection and use of MyPost package sizes.

MyPost Defined And Own Packaging

How to change Label Size for MyPost Business

For when you need to cancel and recreate a label.

How to Reset a MyPost Business Order

Deleted and Unused Labels can be refunded at MyPost.

How To Refund Unused MyPost Labels

How to Reprint A MyPost Label

Video - How to print multiple labels per consignment

How to link a Charge Account within MyPost

Creating a MyPost Credit/Charge Account

Can you send Dangerous Goods with MyPost Business?

Where to view the MyPost Rate card and Savings Bands discounts

What are the MyPost Business shipping rates?

How to see MyPost Business manifests and invoices from past shipments

Where do I find MyPost Invoices?

How do I contact Australia Post for support?

MyPost Business Support Link

Returns For MyPost within the MyPost Portal.

How to print MyPost Return Labels

Pick Ups must be booked within the MyPost Portal

How to Book a MyPost Business Pickup

MyPost Portal Label and Order History

How to identify and resolve MyPost Business label payment issues

MyPost Payment Issues (the order for shipment id XXXXXX has not been paid)

How to use your own or the MyPost Packaging

Using Pre-defined MyPost Packages

How to completely process a MyPost label.

How to Create, Pay and Print MyPost Labels.

Updating your stored card in MyPost Business

How to update payment details in MyPost Business

Zonos Verified Accounts for Australia Post

Shipping to the US with AusPost

Nathan Huppatz

Meegan

Anita Williams

Configuration, How To's and Troubleshooting

MyPost Business

Pricing

Features

About Us

FREE TRIAL

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.